Shipping policy

Thank you for shopping with zyvoy
This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

All orders are processed within [PROCESSING TIME] after payment confirmation.

  • Orders are processed on [BUSINESS DAYS], excluding public holidays.

  • You will receive a confirmation email once your order has been successfully placed.

  • After dispatch, a separate email/SMS with tracking details will be shared.

Please note that processing time is separate from delivery time.

2. Shipping Methods Available

We partner with reliable courier and logistics providers to ensure safe and timely delivery.

Available shipping options may include:

  • Standard Shipping – Economical delivery within India

  • Express Shipping – Faster delivery for urgent orders (if available)

Shipping availability may vary depending on your location.

3. Delivery Timeframes

Estimated delivery timelines:

  • Metro cities: [X–X BUSINESS DAYS]

  • Non-metro cities: [X–X BUSINESS DAYS]

  • Remote or rural areas: [X–X BUSINESS DAYS]

Delivery timelines are estimates only and may vary due to external factors.

4. Shipping Costs

Shipping charges are calculated based on:

  • Delivery location

  • Order value or weight

  • Selected shipping method

Standard shipping fee: [SHIPPING COST]
Free shipping (if applicable): Available on orders above [AMOUNT]

All applicable shipping charges will be shown at checkout before payment.

5. Tracking Your Order

Once your order is shipped, you will receive:

  • A tracking number via email or SMS

  • A tracking link to monitor delivery status in real time

If you do not receive tracking details within [X DAYS], please contact us at zyvoy0810@email.com

6. Delivery Issues and Delays

While we aim for timely delivery, delays may occur due to:

  • Weather conditions

  • Courier service disruptions

  • High order volumes or peak seasons

  • Incorrect or incomplete shipping address

zyvoy is not responsible for delays caused by third-party logistics partners, but we will assist you in resolving any delivery concerns.

If your package is:

  • Lost

  • Damaged in transit

  • Marked delivered but not received

Please contact us within [X DAYS] of the expected delivery date for assistance.

7. Failed Delivery Attempts

If delivery fails due to:

  • Incorrect address

  • Recipient unavailable

  • Refusal to accept the order

The package may be returned to us.
Re-shipping may require payment of additional shipping charges.